Monitoring - Mastercard have confirmed that they have implemented a resolution, and we are no longer observing any issues.
The impact appears to have been limited to returning customer journeys (Customer Initiated Transactions).
Sep 03, 2026 - 22:00 BST
The impact appears to have been limited to returning customer journeys (Customer Initiated Transactions).
Sep 03, 2026 - 22:00 BST
Update - We are additionally seeing intermittent failures when processing payments which use a Mastercard Network Tokens. We can see the issue originates within the Mastercard system and are awaiting further updates from Mastercard.
Sep 03, 2026 - 18:20 BST
Sep 03, 2026 - 18:20 BST
Identified - Please be advised that customers may experience intermittent 3DS transaction failures currently via Mastercard.
Sep 03, 2026 - 17:43 BST
Sep 03, 2026 - 17:43 BST
About This Site
Here you’ll find real-time information on the availability and performance of our services. We use this page to keep you informed about any incidents, scheduled maintenance, or system updates — so you’re always in the loop.
✅ All systems operational? Great.
🚧 Issues or updates? We’ll post them here right away, along with regular progress updates until they’re resolved.
Payments API
Operational
Hub
Operational
Integration Methods
Operational
Components
Operational
Hosted Checkout
Operational
Product Pillars
Operational
Payouts
Operational
Pay by Bank
Operational
Direct Debit
Operational
Cards
Operational
Hosted Payment Page
Operational
Card API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.