All Systems Operational

About This Site

Here you’ll find real-time information on the availability and performance of our services. We use this page to keep you informed about any incidents, scheduled maintenance, or system updates — so you’re always in the loop.

✅ All systems operational? Great.

🚧 Issues or updates? We’ll post them here right away, along with regular progress updates until they’re resolved.

Uptime over the past 90 days. View historical uptime.
Payments API Operational
Hub Operational
Integration Methods Operational
Components Operational
Hosted Checkout Operational
Product Pillars Operational
Payouts Operational
Pay by Bank Operational
Direct Debit Operational
Cards Operational
Hosted Payment Page Operational
Card API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

3DS & Network Token Issue With Mastercard Transactions
Resolved - This incident has been resolved.
Sep 4, 08:49 BST
Monitoring - Mastercard have confirmed that they have implemented a resolution, and we are no longer observing any issues.

The impact appears to have been limited to returning customer journeys (Customer Initiated Transactions).
Sep 3, 22:00 BST
Update - We are additionally seeing intermittent failures when processing payments which use a Mastercard Network Tokens. We can see the issue originates within the Mastercard system and are awaiting further updates from Mastercard.
Sep 3, 18:20 BST
Identified - Please be advised that customers may experience intermittent 3DS transaction failures currently via Mastercard.
Sep 3, 17:43 BST
We are currently investigating elevated failure rates affecting card payments
Resolved - This incident has been resolved.
Sep 4, 04:07 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 4, 04:07 BST
Update - We are continuing to work on a fix for this issue.
Sep 4, 04:01 BST
Identified - The issue has been identified and a fix is being implemented.
Sep 4, 03:06 BST
Investigating - We are currently investigating elevated failure rates affecting card payments
Sep 4, 02:47 BST

Sep 3, 2026

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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