All Systems Operational

About This Site

Here you’ll find real-time information on the availability and performance of our services. We use this page to keep you informed about any incidents, scheduled maintenance, or system updates — so you’re always in the loop.

✅ All systems operational? Great.

🚧 Issues or updates? We’ll post them here right away, along with regular progress updates until they’re resolved.

Uptime over the past 90 days. View historical uptime.
Payments API Operational
90 days ago
100.0 % uptime
Today
Hub Operational
90 days ago
99.99 % uptime
Today
Integration Methods Operational
90 days ago
100.0 % uptime
Today
Components Operational
90 days ago
100.0 % uptime
Today
Hosted Checkout Operational
90 days ago
100.0 % uptime
Today
Product Pillars Operational
90 days ago
99.99 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Pay by Bank Operational
90 days ago
100.0 % uptime
Today
Direct Debit Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
99.99 % uptime
Today
Hosted Payment Page Operational
90 days ago
100.0 % uptime
Today
Card API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Open Banking Processing Issues
Resolved - Barclays have confirmed their Faster Payments service is fully restored, and we are no longer seeing processing errors on any bank.

All banks have been re-enabled on Hosted Checkout.
Jul 27, 23:34 BST
Update - Barclays have confirmed their Faster Payments queues have cleared and payments are processing as normal. They are continuing work to restore full resilience this evening.

Lloyds, Halifax, and Bank of Scotland are reporting normal service and we have re-enabled these banks on Hosted Checkout. Barclays remains temporarily disabled while their Open Banking service continues to report downtime.

Payments to Barclays-banked sort codes, including Revolut, may still be rejected. Where a payment has shown as failed today, please do not retry it, as the beneficiary may already have been credited.

We will provide updates as they become available.
Jul 27, 19:12 BST
Update - We are now also seeing processing errors affecting Faster Payments for affected banks.

Barclays have acknowledged the outage and are investigating.

The affected banks remain temporarily disabled on Hosted Checkout.

We will provide further updates as they become available.
Jul 27, 14:10 BST
Identified - We have identified processing errors from Barclays, Lloyds Personal, Halifax, and Bank of Scotland for Pay by Bank.

To avoid disruption, we have temporarily disabled affected banks on Hosted Checkout.

We will provide updates as they become available.
Jul 27, 13:49 BST

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Degraded 3DSv2 availability
Resolved - We experienced an interruption to our 3DSv2 service between 11:16am and 11:25am, causing card_not_enrolled responses.

Our team were immediately alerted, and mitigations were put in place to increase system capacity.

Card processing which does not use 3DSv2 (such as MOTO, Recurring, Apple Pay and Cryptogram Google Pay) was not affected.
Jul 23, 11:16 BST

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

Issue processing 3D Secure enrolment
Resolved - The issue has been resolved with processing returned to normal.
Jul 17, 07:28 BST
Monitoring - We have implemented a fix and are monitoring closely.
Jul 17, 07:15 BST
Update - We are continuing to investigate this issue.
Jul 17, 06:40 BST
Investigating - An issue has been identified in the 3D Secure processing that is causing transactions to be rejected. We're investigating the issue.
Jul 17, 06:30 BST

Jul 16, 2026

No incidents reported.

Jul 15, 2026

Mastercard 3D Secure Failures
Resolved - We have now received confirmation from Mastercard that the 3DS issue has been resolved.
Jul 15, 10:28 BST
Update - As of 09:10 BST, error volumes have dropped significantly and remained stable. However, authentication success rates have not yet fully returned to expected levels, so we are not marking this as resolved just yet.

We will provide a further update as soon as we have confirmation from Mastercard that the issue is fully resolved.
Jul 15, 09:45 BST
Monitoring - Mastercard 3-D Secure authentication services have recovered, and transaction authentication success rates are back to normal levels.
The issue appears to be resolved.

We are continuing to monitor the service closely while Mastercard confirms stability on their end.

We will post a final update once the incident is confirmed fully resolved.
Jul 15, 09:29 BST
Update - Customers may experience intermittent authentication failures when attempting Mastercard 3DS-secured transactions. This may result in some transactions being declined or unable to complete authentication.

Based on information provided by Mastercard, the issue originates within the Mastercard Identity Check (3DS) service. Mastercard has confirmed they are actively investigating the incident.

We are continuing to monitor the situation closely and will provide further updates as more information becomes available from Mastercard.
Jul 15, 09:19 BST
Update - We have identified that this is only affecting Mastercard transactions. Mastercard have acknowledged a service disruption. We will provide updates as soon as possible.
Jul 15, 09:11 BST
Identified - Card payments requiring 3DS authentication are experiencing elevated declines since 08:00 BST due to an upstream 3DS authentication provider issue; non-3DS flows unaffected; provider engaged.
Jul 15, 09:01 BST
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