All Systems Operational

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Here you’ll find real-time information on the availability and performance of our services. We use this page to keep you informed about any incidents, scheduled maintenance, or system updates — so you’re always in the loop.

✅ All systems operational? Great.

🚧 Issues or updates? We’ll post them here right away, along with regular progress updates until they’re resolved.

Uptime over the past 90 days. View historical uptime.
Payments API Operational
Hub Operational
Integration Methods Operational
Components Operational
Hosted Checkout Operational
Product Pillars Operational
Payouts Operational
Pay by Bank Operational
Direct Debit Operational
Cards Operational
Hosted Payment Page Operational
Card API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 13, 2026

Cashflows - Visa Processing Issue
Resolved - This incident has been resolved. Between approximately 19:20 BST on 12 October and 04:05 BST on 13 October, some Visa payments (Card, Apple Pay and Google Pay) processed through CashFlows failed. Mastercard payments were not affected.

Since then, Visa payments have processed normally and we have seen no further failures. CashFlows have confirmed the issue is fully resolved and are carrying out a full review of the incident.
Oct 13, 15:46 BST
Monitoring - CashFlows have confirmed the fix for the issue affecting Visa payments (Card, Apple Pay and Google Pay). Visa payments have been processing normally since approximately 04:05 BST, and we have seen no further failures since then.

We will continue to monitor and will post a final update once the incident is closed. Mastercard payments were not affected.
Oct 13, 08:05 BST
Update - CashFlows are continuing to work through recovery steps to restore Visa processing. Visa payments (Card, Apple Pay and Google Pay) processed through CashFlows remain affected. Mastercard payments are not affected.

Merchants who process solely through CashFlows may still be unable to take Visa payments until service is restored. We are monitoring closely and will post a further update once Visa payments are processing successfully again.
Oct 12, 22:04 BST
Identified - CashFlows have identified the cause of the disruption affecting Visa payments (Card, Apple Pay and Google Pay) and are working to restore service. Visa payments processed through CashFlows have been affected since approximately 19:20 BST. Mastercard payments are not affected.

Where alternative acquirers are available, Visa traffic continues to be routed away from CashFlows. Merchants who process solely through CashFlows may still be unable to take Visa payments until service is restored.

We are monitoring closely and will confirm here once Visa payments are processing successfully again.
Oct 12, 21:26 BST
Update - We are continuing to monitor the disruption affecting Visa payments (Card, Apple Pay and Google Pay) processed through CashFlows. CashFlows are actively investigating and have raised the issue with Visa as a priority.

Where alternative acquirers are available, Visa traffic continues to be routed away from CashFlows. Merchants who process solely through CashFlows may still be unable to take Visa payments until service is restored.

We will share a further update as soon as we have more information.
Oct 12, 20:59 BST
Investigating - Visa payments (Card, Apple Pay and Google Pay) processed through CashFlows are failing. CashFlows have confirmed an issue on their side.

Where possible, we have moved traffic to other acquirers. Merchants who use only CashFlows will see all their Visa payments fail until it’s fixed.
Oct 12, 20:21 BST

Oct 12, 2026

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

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