Update - CashFlows are continuing to work through recovery steps to restore Visa processing. Visa payments (Card, Apple Pay and Google Pay) processed through CashFlows remain affected. Mastercard payments are not affected.
Merchants who process solely through CashFlows may still be unable to take Visa payments until service is restored. We are monitoring closely and will post a further update once Visa payments are processing successfully again.
Oct 12, 2026 - 22:04 BST
Merchants who process solely through CashFlows may still be unable to take Visa payments until service is restored. We are monitoring closely and will post a further update once Visa payments are processing successfully again.
Oct 12, 2026 - 22:04 BST
Identified - CashFlows have identified the cause of the disruption affecting Visa payments (Card, Apple Pay and Google Pay) and are working to restore service. Visa payments processed through CashFlows have been affected since approximately 19:20 BST. Mastercard payments are not affected.
Where alternative acquirers are available, Visa traffic continues to be routed away from CashFlows. Merchants who process solely through CashFlows may still be unable to take Visa payments until service is restored.
We are monitoring closely and will confirm here once Visa payments are processing successfully again.
Oct 12, 2026 - 21:26 BST
Where alternative acquirers are available, Visa traffic continues to be routed away from CashFlows. Merchants who process solely through CashFlows may still be unable to take Visa payments until service is restored.
We are monitoring closely and will confirm here once Visa payments are processing successfully again.
Oct 12, 2026 - 21:26 BST
Update - We are continuing to monitor the disruption affecting Visa payments (Card, Apple Pay and Google Pay) processed through CashFlows. CashFlows are actively investigating and have raised the issue with Visa as a priority.
Where alternative acquirers are available, Visa traffic continues to be routed away from CashFlows. Merchants who process solely through CashFlows may still be unable to take Visa payments until service is restored.
We will share a further update as soon as we have more information.
Oct 12, 2026 - 20:59 BST
Where alternative acquirers are available, Visa traffic continues to be routed away from CashFlows. Merchants who process solely through CashFlows may still be unable to take Visa payments until service is restored.
We will share a further update as soon as we have more information.
Oct 12, 2026 - 20:59 BST
Investigating - Visa payments (Card, Apple Pay and Google Pay) processed through CashFlows are failing. CashFlows have confirmed an issue on their side.
Where possible, we have moved traffic to other acquirers. Merchants who use only CashFlows will see all their Visa payments fail until it’s fixed.
Oct 12, 2026 - 20:21 BST
Where possible, we have moved traffic to other acquirers. Merchants who use only CashFlows will see all their Visa payments fail until it’s fixed.
Oct 12, 2026 - 20:21 BST
About This Site
Here you’ll find real-time information on the availability and performance of our services. We use this page to keep you informed about any incidents, scheduled maintenance, or system updates — so you’re always in the loop.
✅ All systems operational? Great.
🚧 Issues or updates? We’ll post them here right away, along with regular progress updates until they’re resolved.
Payments API
Degraded Performance
Hub
Operational
Integration Methods
Operational
Components
Operational
Hosted Checkout
Operational
Product Pillars
Operational
Payouts
Operational
Pay by Bank
Operational
Direct Debit
Operational
Cards
Operational
Hosted Payment Page
Operational
Card API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.