All Systems Operational

About This Site

Here you’ll find real-time information on the availability and performance of our services. We use this page to keep you informed about any incidents, scheduled maintenance, or system updates — so you’re always in the loop.

✅ All systems operational? Great.

🚧 Issues or updates? We’ll post them here right away, along with regular progress updates until they’re resolved.

Payments API Operational
90 days ago
100.0 % uptime
Today
Hub Operational
90 days ago
99.99 % uptime
Today
Integration Methods Operational
90 days ago
100.0 % uptime
Today
Components Operational
90 days ago
100.0 % uptime
Today
Hosted Checkout Operational
90 days ago
100.0 % uptime
Today
Product Pillars Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Pay by Bank Operational
90 days ago
100.0 % uptime
Today
Direct Debit Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Hosted Payment Page Operational
90 days ago
100.0 % uptime
Today
Card API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Hub Unavailability - 14 May 2026 | 00:00 – 01:30 BST May 14, 2026 00:00-01:30 BST

We have scheduled maintenance taking place on 14 May 2026 between 00:00 and 01:30 BST. During this window, the Hub will be unavailable.

Please note that payment processing will not be affected during this time and will continue to operate as normal.

Posted on May 13, 2026 - 16:16 BST
May 13, 2026
Completed - The scheduled maintenance has been completed.
May 13, 18:00 BST
Verifying - Verification is currently underway for the maintenance items.
May 13, 17:02 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:00 BST
Scheduled - During this maintenance period, we will be rolling out improved Hub login functionality.

You will notice that the Hub login page has been visually refreshed. Your existing email, password, and MFA settings will continue to work as normal.

We expect no disruption to services during this time.

May 11, 10:17 BST
May 12, 2026
Resolved - This incident has been resolved.
May 12, 17:50 BST
Monitoring - Cashflows have confirmed that a fix has been implemented and the issue is now resolved. We have re-enabled Cashflows MIDs and transactions should be processing as normal.
May 12, 15:10 BST
Identified - We have confirmed that this is an issue on the part of Cashflows. We have enabled load balancing as a mitigation measure, if you have alternative acquirers available.
May 12, 14:41 BST
Investigating - We are currently investigating a potential issue affecting cashflows. We are working to identify the cause and will provide a further update as soon as possible.
May 12, 14:35 BST
May 11, 2026
Resolved - This incident has been resolved.
May 11, 16:12 BST
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 16:12 BST
Identified - The issue has been identified and a fix is being implemented.
May 11, 16:10 BST
Investigating - We are currently investigating an issue affecting the Acquired Hub. Payment processing is not impacted and continues to operate as normal. We will provide further updates as our investigation progresses.
May 11, 16:08 BST
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.