All Systems Operational

About This Site

Here you’ll find real-time information on the availability and performance of our services. We use this page to keep you informed about any incidents, scheduled maintenance, or system updates — so you’re always in the loop.

✅ All systems operational? Great.

🚧 Issues or updates? We’ll post them here right away, along with regular progress updates until they’re resolved.

Uptime over the past 90 days. View historical uptime.
Payments API Operational
90 days ago
100.0 % uptime
Today
Hub Operational
90 days ago
99.99 % uptime
Today
Integration Methods Operational
90 days ago
100.0 % uptime
Today
Components Operational
90 days ago
100.0 % uptime
Today
Hosted Checkout Operational
90 days ago
100.0 % uptime
Today
Product Pillars Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Pay by Bank Operational
90 days ago
100.0 % uptime
Today
Direct Debit Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Hosted Payment Page Operational
90 days ago
100.0 % uptime
Today
Card API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 15, 2026
Mastercard 3D Secure Failures
Resolved - We have now received confirmation from Mastercard that the 3DS issue has been resolved.
Jul 15, 10:28 BST
Update - As of 09:10 BST, error volumes have dropped significantly and remained stable. However, authentication success rates have not yet fully returned to expected levels, so we are not marking this as resolved just yet.

We will provide a further update as soon as we have confirmation from Mastercard that the issue is fully resolved.
Jul 15, 09:45 BST
Monitoring - Mastercard 3-D Secure authentication services have recovered, and transaction authentication success rates are back to normal levels.
The issue appears to be resolved.

We are continuing to monitor the service closely while Mastercard confirms stability on their end.

We will post a final update once the incident is confirmed fully resolved.
Jul 15, 09:29 BST
Update - Customers may experience intermittent authentication failures when attempting Mastercard 3DS-secured transactions. This may result in some transactions being declined or unable to complete authentication.

Based on information provided by Mastercard, the issue originates within the Mastercard Identity Check (3DS) service. Mastercard has confirmed they are actively investigating the incident.

We are continuing to monitor the situation closely and will provide further updates as more information becomes available from Mastercard.
Jul 15, 09:19 BST
Update - We have identified that this is only affecting Mastercard transactions. Mastercard have acknowledged a service disruption. We will provide updates as soon as possible.
Jul 15, 09:11 BST
Identified - Card payments requiring 3DS authentication are experiencing elevated declines since 08:00 BST due to an upstream 3DS authentication provider issue; non-3DS flows unaffected; provider engaged.
Jul 15, 09:01 BST
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

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