Faster Payments Processing Issues

Incident Report for Acquired.com

Resolved

The issue is now fully resolved following an update by our 3rd party provider. The platform is stable and operating as normal.

Thank you for your patience and we apologise for the inconvenience caused to your business.

Posted Apr 16, 2022 - 15:19 UTC

Identified

The cause of the incident has been identified. Our 3rd party provider is working to roll out a fix.

We will update you shortly on progress.

Posted Apr 16, 2022 - 10:05 UTC

Investigating

We are currently experiencing issues affecting the processing of faster payments.

Our team is working to identify the problem and is liaising with our 3rd Party banking partner. We will update you shortly on progress.

Posted Apr 16, 2022 - 08:50 UTC

This incident affected: Card API, Banking API (Faster Payments), and Hosted Payment Page.