Payment Processing Issues

Incident Report for Acquired.com

Resolved

This incident has now been resolved - the platform is operating as normal. We apologise for any inconvenience caused.

Posted Jan 03, 2023 - 10:57 UTC

Monitoring

A fix has been implemented and we are monitoring platform performance.

Posted Jan 03, 2023 - 08:37 UTC

Investigating

We are currently experiencing issues affecting payment processing - API requests are not currently receiving a responses.

Our team is working to identify the problem and we will update you shortly on progress.

Posted Jan 03, 2023 - 08:35 UTC

This incident affected: Card API, Banking API (Faster Payments), and Hosted Payment Page.